Missing Plotter and Printer Fix

If you cannot see the printer you need you can manually add it…

A print queue bug may stop the correct printers showing up on your PC automatically. You can either logout and restart the machine, or alternatively perform the following steps allow you to re-add any missing printers / plotters

Click the WINDOWS button and type GM-PS-N then hit enter

This will give you a list of lots of printers – type “DST” in the search box in the upper right hand corner to narrow this down to our printers

From this list double click the printer you need; this will reinstall it to your machine.

If you need the MFD A3/A4 laser printer then type in “MFD” in the search box (instead of MFD) and double click to install the printers “GM-MFD-STU” and GM-MFD-STU-COLOUR :

What’s New 2017/2018

New in the Studios for the Academic year 2017/2018

PC Workstations

  • Windows 10 is now on all of the PCS (please report any odd issues to tech staff)
  • 10 new Dell Worksation machines; Xeon E5-1650 CPU / 32GB Ram / 512GB SSD / NVIDIA Quadro M4000 graphics. (Second bank back from the wall to 1014)
  • Autodesk 2018 suite; latest versions of Autocad / 3DS / Maya / Mudbox.
  • Adobe 2017 Suite; the latest versions of Photoshop, Illustrator, InDesign, etc.
  • Vray 3.4 this is a much improved version of Vray for Rhino, Sketchup and 3DS – the Rhino and Sketchup version feature Vray Swarm which allows all machines (even logged out) to participate in shared rendering
  • Cinema 4D. New software for 3d modelling, animation and motion graphics
  • FARO Scene 7 on the new Dell Workstations for processing data from the Laser Scanner
  • Unity 2017 and Autodesk Stingray 3d games engine editor

iMac Computers

  • Mac OSX Sierra is now installed on all iMacs in the studio
  • 5 new 27 inch / 32GB Machines
  • Adobe 2017 Suite; the latest versions of Photoshop, Illustrator, InDesign, etc.

HTV Vive VR Headset

With location awareness as well as motion tracked hand controllers to allow 3ds files etc. to be taken into Unity or Stingray and so enable 3d models to be explored and interacted with in VR.


The workshop will open later on a Monday – 11 o’clock – this is to allow regular maintenance and cleaning to be carried out.

A new pricing system for the laser cutters – and now the CNC machine – is in place.  Full details are here

Studio Layout

The final layout of the studio – to be undertaken on the weekend of the 7th October – is a less cluttered layout with the two tall key clamp towers being removed and the smaller ones being moved to the rear studio S11-1010.


Online Print Credit

This planned to roll out in the next few weeks and will mean you can top up your print accounts via a website rather than visiting a print credit machine.


Studio Floor Summer Arrangements

From Monday 24th July the studios will be open:

  • Monday – Friday : 8.30AM  – 8.30PM
  • Saturday / Sunday 8.30 AM – 6.00PM

The Travel Photographer of the Year Exhibition will be running from 4th of August until the 3rd September.  During this time most of the studio floor will be given over to that.  Studio 1019 will be available for general studio use and the computer areas will be open – however you will need to access these areas via the rear fire stairs (near the workshop).

Architecture work left over from the End of Year Show will be stored in the racks in 1010 and shelves beside 1015.  Landscape work will be on the shelves in 1019.  Please note that any work or portfolios still here in October will be recycled / disposed of.

Please note also that there will be computer software and upgrades taking place so possibility of disruption durning these months.

Summer Exhibition – Extended until 18th July

The End of Year Summer Exhibition will now run until Tuesday 18th July.  Please start removing work on Wednesday 19th onwards.

The computer spaces will be available from 9.30 – 4.30 Monday – Friday – but only the first three banks of machines (machines past the plotters are being reconfigured).

The Oce Colourwave Plotter is available but for small format printing you will need to swipe and pick up prints from the library MFDs.

Portfolios and models are sill in this space – please collect any of these you need to keep, as well as contents of lockers and cupboards.  Eventually items left will need to be disposed of.

RIBA portfolios are available for collection from the third floor.



Studio Opening Hours During Exhibition

For the duration of the End of Year Exhibition there will be restricted access to the studio spaces. The exhibition runs from Thursday 15th June – Monday 2nd July. There is no access for studio activities in the open studios. There is restricted access to the computer spaces between 9.30 – 4.30 Monday – Friday.  Please note there will be machine upgrading taking place so there is likely to be disruption.  The library computing facilities are available throughout there summer.

Save Paper when printing to A2

Currently the Colourwave Plotter will cut an A1 area of paper even when you send an A2 – so around 30% of paper is wasted.

Until we can put a server side fix in place you can make a tweak yourself to stop this happening.

In the plot dialogue / print settings for these queues:

  • Standard-plot-dst-cw700-q1
  • Premium-plot-dst-cd700-q3
  • Ptype4-Plot-dst-CW700-Q4
  • Ptype5-Plot-DST-CW700-Q5
  • Ptype6-Plot-DST-CE700-Q6

select ADVANCED – scroll down to CUT METHOD – set this to PRINTER DEFAULT

Then only the height of an A2 is rolled out.


24 Hour / Easter Opening 2017

The First Floor Studios will be open 24 hours from:

  • Monday 27th March – Monday 22nd May inclusive.

Access is to studio floor only after 9.30PM – NOT 2nd and 3rd floors; the Easter days and Bank Holidays WILL be open too.

Staff from REASSURANCE will be on duty overnight – sleeping / unruly / unauthorised people will be asked to leave – you must keep your Student ID card with you.

In case of emergency contact:

  • REASSURANCE staff member, or
  • Front Desk Security (First Aid Trained), or
  • 24 Hour Security: 020 83317616

While the University Building will be open on Easter Days and Bank Holiday, regular staff will not be at work.

Stockwell Street Workshop will not be open on these days.



Term 2: 2017 Opening

The 24 hour opening is now over for S11 and Library building.  From 13th January the opening hours revert to 8.00AM to midnight every day including weekends

A 24 hour opening period will take effect again later in the year around final hand-in.

Studio support is available Monday – Friday during core hours; from 8.30AM to 9.00PM and at weekends for 3 hours during each day.  If you have specialised printing, etc please do this during regular working hours when there is someone who can assist.

The workshop is open Monday to Friday 9.30 – 5.00PM

Please throw out any rubbish – the shelving storage is getting filled up.

Design Studio 24 Hour Opening

Stockwell Street Library and the 1st Floor Studios in S11 will be open 24/7, starting from

Monday 28th November from 8am to Thursday 15th December inclusive

From the 16th of December opening hours will be open as follows:

Friday 16th until midnight
Saturday 17th – Sunday 18th December 9 am – midnight
Monday 19th – Thursday 22nd December (inclusive) 8 am – midnight

Friday 23rd December 8 am – Midday

the building closes for the Christmas Break at midday on Friday 23rd  (University closed Friday 23rd December pm – reopens Tuesday 3rd)

24/7 opening will resume again on Tuesday 3rd January until Thursday 12th January (inclusive).

From Friday 13th January, normal hours will resume: 8 am to midnight.