The First Floor Studios will be open 24 hours from:
Monday 27th March – Monday 22nd May inclusive.
Access is to studio floor only after 9.30PM – NOT 2nd and 3rd floors; the Easter days and Bank Holidays WILL be open too.
Staff from REASSURANCE will be on duty overnight – sleeping / unruly / unauthorised people will be asked to leave – you must keep your Student ID card with you.
In case of emergency contact:
REASSURANCE staff member, or
Front Desk Security (First Aid Trained), or
24 Hour Security: 020 83317616
While the University Building will be open on Easter Days and Bank Holiday, regular staff will not be at work.
Stockwell Street Workshop will not be open on these days.
The 24 hour opening is now over for S11 and Library building. From 13th January the opening hours revert to 8.00AM to midnight every day including weekends
A 24 hour opening period will take effect again later in the year around final hand-in.
Studio support is available Monday – Friday during core hours; from 8.30AM to 9.00PM and at weekends for 3 hours during each day. If you have specialised printing, etc please do this during regular working hours when there is someone who can assist.
The workshop is open Monday to Friday 9.30 – 5.00PM
Please throw out any rubbish – the shelving storage is getting filled up.
Here are some tips / solutions / workarounds / that will be very useful for studio users.
PCs : No Logon Servers Available – Cannot log on OR no internet when returning to sleeping machine.
Solution: RESTART THE MACHINE
There is a network glitch in Stockwell Street and the Maritime Campus where network cards sometimes do not wake up from power save. The only way a student can fix this is a restart
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Plot queue (or queues) not showing in the drop down list
Solution: Add the plot queue(s) manually using the following steps
Click the Windows Start Button in the bottom left hand corner:
start-button
in the Search box type
\\GM-PS-N
This will bring up a big list of plotters and printers.
In the top right hand search box type
DST
This filters the list just to the printers and plotters in our print area.
plotter-list
Identify the plotter you want from the list and double click to install it. It is then available to print to from any application.
STANDARD-PLOT-DST-CW700-Q1 :: A2/A1/A0 Standard Paper
PREMIUM-PLOT-DST-CW700-Q3 :: A2/A1/A0 240GSM MATT paper
PTYPE4-PLOT-DST-CW700-Q4 :: A2/A1/A0 Tracing Paper
PTYPE5-PLOT-DST-CW700-Q5 :: A2/A1/A0 Textured Paper
PTYPE6-PLOT-DST-CW700-Q6 :: A2/A1/A0 Satin Semi-gloss Paper
PLOT-DST-T1300 :: Sheet Feed Plotter
[hr]
PDF Documents print blank pages on the MFD printer
Solution: Flatten the PDF by clicking the ADVANCED tab and ticking the Print as Image option
Often PDF files with lots of layers created with Adobe Photoshop will not be understood properly by the MFD printer. Print as Image will flatten the whole file down so it is simpler to process – it does not affect the quality of the print.
[hr]
iMac Keychain Access nags on logon
Solution: Click UPDATE KEYCHAIN (the MIDDLE) option when it asks what to do
If you have changed your Uni password this may conflict with the iMac’s password management system when you have previously logged into a machine with your old password.
[hr]
Large Screen wheelable Screens not showing anything
Solution:
CHECK screen is on – press upwards the joystick under the screen in the middle.
CHECK input is set to HDMI1- use the joystick to select HDMI1
CHECK the PC is powered on – the small square PC is mounted to the back; if it is on the power button will be glowing.
If all else fails restart the PC by Pressing and holding down the power button to force a restart.
[hr]
Connect to the Larger Scanner / Shared Area (S: drive) from a Mac
Solution: Once logged on to a Mac you can manually connect to the shared area
The large scanner will save scans to the SCANS folder on the S drive. This appears automatically on a PC. If you are on a Mac you can manually connect by selecting
“GO” in the top menu, then choosing
“CONNECT TO SERVER“
(or press CMD-K)
this opens a dialogue window – in server address type “gm-stu-shr1”
The S drive will now open – the scans will be in the folder “SCANS”
We are having issues with plotters on PCs not automatically appearing in the list of devices. If you cannot see a plotter then you can manually add using these steps:
Click the Windows Start Button in the bottom left hand corner:
in the Search box type
\\GM-PS-N
This will bring up a big list of plotters and printers.
In the top right hand search box type
DST
This filters the list just to the printers and plotters in our print area.
Identify the plotter you want from the list and double click to install it. It is then available to print to from any application.
STANDARD-PLOT-DST-CW700-Q1 :: A2/A1/A0 Standard Paper
PREMIUM-PLOT-DST-CW700-Q3 :: A2/A1/A0 240GSM MATT paper
PTYPE4-PLOT-DST-CW700-Q4 :: A2/A1/A0 Tracing Paper
PTYPE5-PLOT-DST-CW700-Q5 :: A2/A1/A0 Textured Paper
PTYPE6-PLOT-DST-CW700-Q6 :: A2/A1/A0 Satin Semi-gloss Paper
PLOT-DST-T1300 :: Sheet Feed Plotter
We have a new large format / large volume plotter: an Oce Colorwave 700
This machine replaces the HP DesignJet T7100 Plotter. It is a much faster and higher quality plotter and it allows for printing on various media types. PRICES HAVE NOT CHANGED
Please note we will be testing and trying out different media types initially – please feel free to give feedback and suggestions on which media you like or would like to see.
To start off with we shall be offering the following media:
Paper Type
Queue Name
A2/A1/A0
Roll
Standard Top Color Paper 120gsm
.
STANDARD-PLOT-DST-CW700-Q1
£1 / £2 / £4
R1 + 2
Premium Top Color Paper 200 gsm
.
PREMIUM-PLOT-DST-CW700-Q3
£2 / £4 / £8
R3
Tracing Inkjet Tracing Paper 90gsm
.
PTYPE4-PLOT-DST-CW700-Q4
£1 / £2 / £4
R4
Wallpaper Wallpaper Non-woven 120gsm
.
PTYPE5-PLOT-DST-CW700-Q5
£2 / £4 / £8
R5
Photo Paper Instant Dry Photo Paper – Satin
.
PTYPE6-PLOT-DST-CW700-Q6
£2 / £4 / £8
R6
You can plot from the Macs – but currently only to the Standard and Premium queues.
We shall leave samples of media types pinned up around the S11 Print area for you to have a look at.
