KW Labs Virtual Counter

Having questions? But not able to visit the counter?
Don’t worry, we are happy to help.
You can join our KW116 Virtual Counter by using the below Team Code.
After you joined the Teams, just post your questions in the General Channel and our staff member will reply to you as soon as possible.

Check out the Latest Virtual Counter Opening Time

TEAM CODE: r9d7atz
Please join the Virtual Counter Team by using this team code.
Please note that when troubleshooting issues raised by students/employees, we will record video calls for training, recording and improvement purposes behind the labs counter.

Team Code is not working? Here’s an alternative method
Please click the button below, we will accept your request to join the Virtual Counter as soon as possible.

Example of posting your question:

Create a new conversation and write down your questions, our staff member will reply to it as soon as possible.

Please be aware that things might be changing in anytime due to the latest national restrictions.
During the new national restrictions, the labs are open for exceptional circumstances and must be used for independent study only. Please read the university’s Coronavirus updates.

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