Turnitin Feedback Studio slow or unresponsive; submission inbox not updating after marking

We have had reports from users of slow response times when using the Feedback studio when marking, this is particularly prevalent when using Internet Explorer 11 (IE11)

For the best experience please use the most up to date version of Google Chrome browser for Turnitin.

Turnitin UK Support have advised that if you experience this issue you should clear the browser cache and cookies, and check your Flash settings Allow flash for turnitinuk.com

Clear Cookies and Cache in Google Chrome

Related Articles